tb77's Privacy Policy
Protecting your personal information is our highest priority. In this policy we clearly explain what information is collected, why it is collected, and how it is kept secure.
1 Introduction & Scope
tb77 ("we", "our", "platform") operates a safe and trusted online gaming service for users in Bangladesh. By accessing our website tb77.bar or creating an account, you automatically agree to the terms of this privacy policy.
This document describes what types of personal information tb77 collects, how that information is processed and stored, when and to what extent information is shared with third parties, and what rights you have over your information. It should be read together with our Terms & Conditions and Responsible Gaming policy.
This policy applies only to the tb77.bar domain. tb77 is not responsible for the privacy policies of third-party websites or services.
2 What Information We Collect
tb77 collects only the information necessary to provide its services, ensure security, and meet legal obligations. The categories of information collected are set out in detail below.
Identity Information
- Full name and date of birth
- National ID or passport number (for age verification)
- Email address
- Mobile number
- Postal address (where applicable)
Financial Information
- bKash, Nagad, Rocket or Upay account number
- Bank account details (for deposits or withdrawals)
- Transaction history and amounts
- Deposit and withdrawal methods
Technical Information
- IP address and device type
- Browser version and operating system
- Login time and location data
- Cookies and session tokens
- Time spent on site and page visit records
Gaming Activity
- Game type and preferred game categories
- Bet amounts and results history
- Bonus and promotion usage records
- Account login and logout history
3 Purpose of Use
tb77 uses collected information only for the following lawful purposes. An adequate legal basis is established before information is used for any purpose.
Identity Verification & Security: Identity and age are verified at the time of account registration. This information is essential to prevent persons under 21 from creating an account.
Transaction Processing: Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay or bank transfer.
Customer Support: Your account information is needed to provide support through live chat or email, so that issues can be resolved quickly and effectively.
Service Improvement: tb77 analyses user activity to improve its platform, game categories, and payment services.
Promotional Communications: With your consent, emails or messages may be sent about bonus offers, events, and important updates. Consent can be withdrawn at any time.
Legal Obligations: Certain information is retained and processed to meet anti-money laundering (AML) and other legal requirements.
Responsible Gaming: Information is used to identify unusual gaming patterns, support users who may be experiencing problems, and keep self-exclusion services active.
4 Cookies & Tracking Technologies
tb77 uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser that help improve your browsing experience.
Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and core site functionality. They cannot be disabled.
Analytics Cookies
Analytics cookies are used to understand user behaviour and site usage patterns. This information is used in aggregate and does not identify you personally.
Preference Cookies
These cookies are used to remember your language preference, gaming settings, and other personal preferences, so you do not have to set them up again each time.
Non-essential cookies can be disabled through your browser settings. However, disabling some cookies may limit the functionality of the site.
5 Information Sharing & Disclosure
tb77 does not sell or rent your personal information. Information is shared only to the extent necessary and only in the following limited circumstances:
5.1 Service Provider Partners
Payment processors (such as bKash, Nagad, Rocket, Upay and partner banks), technical infrastructure operators, and game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) — these partners receive limited access only to the information needed to provide their specific service. They are contractually bound to follow our instructions and may not use the information for any other purpose.
5.2 Legal Requirements
tb77 may be required to disclose information in order to comply with a court order, a lawful request from a government authority, or applicable law. Any such disclosure is always limited to what is legally required.
5.3 Corporate Restructuring
In the event of any business merger, acquisition, or asset transfer involving tb77, user information may be transferred. In such cases the receiving party will be required to provide protections equivalent to those in this privacy policy.
Important: tb77 never sells your personal information to advertisers, data brokers, or any other third party for marketing purposes.
6 Data Security Measures
tb77 has implemented technical and organisational measures in line with industry standards to protect your information.
SSL Encryption
All data transfers are protected by 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems are active.
24/7 Monitoring
Round-the-clock security monitoring and detection of unusual activity.
Restricted Access
Only authorised personnel may access information in the course of their specific duties.
Data Breach Situations
In the event of a data breach, tb77 will promptly notify affected users. We will transparently communicate the nature of the incident, its potential impact, and the steps taken to address it, and will notify the relevant authorities as required.
7 Data Retention Period
tb77 does not retain your information longer than necessary. Retention periods are determined based on the type and purpose of the information.
| Data Type | Retention Period |
|---|---|
| Account information (name, contact details) | At least 5 years after account closure |
| Transaction records | As required by law (minimum 5 years) |
| Gaming activity logs | 3 years after last activity |
| Technical logs (IP, session) | Up to 12 months |
| Communication records (support tickets) | 2 years from date of resolution |
8 Your Rights & Choices
Every user registered on the tb77 platform may exercise the following rights regarding their personal information.
Right of Access: You may request a copy of the information we hold about you.
Right to Rectification: You may request correction of inaccurate or incomplete information.
Right to Erasure: In certain circumstances you may request deletion of your information (except where legal obligations apply).
Right to Restrict Processing: In certain cases you may request that use of your information be restricted.
Right to Object: You may object to the processing of your information for marketing purposes.
Data Portability: You may request a copy of your information in a structured format.
To exercise any of the above rights, email us at [email protected] or contact us via the site's live chat. We aim to respond within 30 business days.
9 Protection of Minors
tb77 is intended solely for persons aged 21 and above. We do not knowingly collect information from minors. Age verification is mandatory at registration, and if a user is found to be under 21, their account is immediately closed and any collected information is deleted.
If you believe a minor has created an account on our platform, please let us know at [email protected].
10 International Transfer of Data
For technical infrastructure purposes, some information may be processed or stored on servers outside Bangladesh. In such cases tb77 ensures that:
- The recipient country or organisation maintains adequate data protection standards.
- The protections described in this privacy policy apply equivalently.
- Transferred information is not used for any purpose beyond providing the service.
- Data processing agreements with the relevant partners remain in force.
11 Policy Changes
tb77 may update this privacy policy from time to time. When changes are made, the "Last updated" date at the top of the page will change. For significant changes, registered users will be notified by email.
Continuing to use the platform after a revised policy is published means you have accepted the new policy. If you do not agree with the changes, you may request that your account be closed.
12 Contact Us
For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact our support team.
Live Chat Support
Speak directly with our support team via live chat from any page on the site.
Active 24/7 — Bengali & English
Email Support
For any privacy-related requests, email us at:
[email protected]
For more information, please also read our Terms & Conditions and Responsible Gaming page.