tb77 Frequently Asked Questions

tb77 has four VIP levels: Bronze, Silver, Gold and Platinum. Each level has a different weekly cashback rate — the higher you climb from Bronze to Platinum, the more benefits you receive. Regular betting and active participation can move you up the levels faster.

The weekly cashback rates by level are as follows: Bronze — up to 0.4%; Silver — up to 0.8%; Gold — up to 1.1%; and Platinum — up to 1.5%. Each week this cashback is added to your account automatically based on your betting activity.

VIP levels at tb77 are upgraded based on your overall activity. Regular gameplay, deposits, and betting are all taken into account when measuring your progress. The more active you are, the faster you can move from Bronze to Silver, Gold, and ultimately Platinum. Contact live chat for more details.

In addition to weekly cashback, higher-tier VIP members can enjoy priority support, exclusive promotional offers, and faster withdrawal processing. Platinum members are considered tb77's most exclusive tier. Contact support to find out the specific perks available at your current level.

Weekly cashback is automatically credited to your tb77 account wallet at a set time each week. The week is calculated according to Bangladesh Standard Time (UTC+6). You will receive a notification when the cashback is credited. If you do not receive cashback in a given week, notify the support team.

tb77 support provides service in both Bengali and English. Keeping Bangladeshi players in mind, our support team is able to assist with all types of issues in fluent Bengali. You can reach out without any language barrier.

tb77 currently has two support channels: live chat and email. Live chat is available directly on the site, and you can reach us by email at [email protected]. For urgent issues, live chat is the fastest option.

Before contacting support, have the following information ready: your username or email registered on the account, a brief description of the issue, the transaction ID if the issue involves a transaction, and attach a screenshot if you have one. This helps identify and resolve the issue faster.

Yes, tb77 support is active 24 hours a day, 7 days a week. The support team is available at night, on holidays, and during any occasion. You can contact us via live chat or email at any time of day according to Bangladesh Standard Time (UTC+6).

Email ([email protected]) is most suitable when you need to attach documents, screenshots, or files along with your issue — such as KYC verification, account recovery, or a withdrawal dispute. Use live chat for immediate issues; email is ideal for detailed matters.

Yes, tb77 offers betting on major international cricket tournaments including the Bangladesh Premier League (BPL), ICC T20 World Cup, and IPL. Betting options are also available for Bangladesh Tigers matches. Visit the cricket section to see available matches and markets.

Live in-play betting means placing bets in real time while a match is in progress. The odds update as the situation changes with every over, wicket, or run. For example, you can bet in-play mode on any match such as Bangladesh vs India. This is particularly enjoyable for experienced bettors.

If a match is abandoned or a no-result is declared due to rain or any other reason, all bets on that match are generally considered void (cancelled) and the bet amount is returned in full. However, the rules may vary depending on the specific market and situation — always read the betting rules.

Popular cricket markets at tb77 include: Match Winner (who will win), Toss Winner, Top Run Scorer, Top Wicket Taker, Total Runs in the First Over, and Total Runs in an Innings (Over/Under). These markets are most commonly used in BPL and T20 matches.

An accumulator or "acca" is a bet that combines predictions on multiple matches at once — where each set of odds is multiplied together. If all predictions are correct the payout is much higher, but if even one is wrong the entire bet is lost. This type of bet is well known among those who want to bet on cricket and football at the same time.

tb77 currently offers five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers you can use major Bangladeshi banks such as Dutch-Bangla Bank, Islami Bank, or BRAC Bank. Mobile banking methods are generally the fastest.

The minimum deposit amount across all methods is ৳100. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, you can add funds to your account with as little as ৳100 and start playing right away.

tb77 does not charge any processing fee on deposits. However, your mobile banking service or bank may apply their own charges — such as bKash or Nagad send-money fees. These charges apply according to the respective service provider's rules and are not within tb77's control.

To deposit with Nagad, log in to your tb77 account, go to the Deposit option, and select Nagad. Send money in the specified amount to the provided Nagad number. Save the transaction ID and fill it in the form. The balance is usually added within a few minutes.

If your balance does not appear after a successful deposit, first wait a little while. If it still does not update, contact live chat or [email protected] with your transaction ID and a screenshot of the deposit. The support team will verify and resolve the issue promptly.

Identity verification (KYC) is carried out for the security of your account. It confirms that users are of the approved age and helps prevent fraud and money laundering. Verified accounts enjoy a fully secure experience including withdrawals, higher limits, and VIP benefits.

For identity verification, a National ID Card (NID) is most commonly used. A valid passport or driving license may also be accepted as an alternative. A bank statement or utility bill may be required for address verification. Documents must be clear and complete.

KYC verification may be requested before your first withdrawal, when depositing or withdrawing above a certain amount, or if unusual activity is noticed on your account. Verification may also be needed to confirm proof of age of 21 years. Active players are advised to complete it in advance.

Yes, this is very important. The name registered on your tb77 account must exactly match the name on your bKash, Nagad, Rocket, Upay or bank account. If the names do not match, your withdrawal may be delayed or cancelled. Please provide the correct name at the time of registration.

If your KYC verification is rejected, read the reason for rejection carefully. Common reasons include blurry images, an expired document, or a name mismatch. Correct the issue and resubmit new documents. If you cannot understand the reason, email [email protected] directly or get help via live chat.